1998rich Privacy Policy –
Platform User Data Protection

1. Information We Collect

When you register and use the 1998rich platform, we collect several categories of information to ensure a secure and quality service:

• Account information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
• Device and browser information: Your device type, operating system, browser version, IP address, time zone, and preferred language.
• MYR payment information: Payment method details such as bank name, account number (in masked format), and transaction records in MYR. We do not store full card numbers.
• Usage data: Game history, login sessions, active time, and in-platform navigation activity.
• Cookies and tracking data: Session information, user preferences, and analytics data to enhance the platform experience.

2. How We Use Your Information

Information collected by 1998rich is used solely for legitimate purposes directly related to platform operations, including:

• Processing registration, identity verification, and user account management.
• Processing MYR deposits and withdrawals securely and efficiently.
• Detecting and preventing fraud, money laundering, and unauthorised access.
• Providing effective and responsive customer support.
• Sending transaction notifications, platform updates, and relevant promotional content (subject to your consent).
• Meeting applicable Malaysian legal and compliance requirements.
• Improving platform functionality, speed, and overall experience based on usage patterns.

5. Sharing Information with Third Parties

1998rich does not sell, rent, or trade users' personal information to any outside party for marketing purposes. Your information is only shared in the following limited circumstances:

• Payment processors: Approved MYR payment service providers, bound by strict confidentiality agreements, receive only the minimum transaction information needed to process deposits and withdrawals.
• Legal requirements: We may be required to disclose certain information to authorities, law enforcement agencies, or regulatory bodies when mandated under Malaysian law.
• Technical service providers: Companies that help us operate the platform (such as cloud and cybersecurity services) are bound by appropriate data processing agreements.

All third parties involved are required to comply with privacy standards equal to or exceeding our own.

6. User Rights, Policy Changes & Contact Us

As a 1998rich user, you have rights over your personal data:

• Right to access: You have the right to request a copy of the personal information we hold about you.
• Right to correction: You may request corrections to any inaccurate or incomplete information via your account settings or customer support.
• Right to erasure: You may request deletion of your personal data, subject to any legal retention requirements that still apply.
• Right to withdraw consent: You may withdraw your marketing consent at any time without affecting your access to the platform's core services.

1998rich reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via the platform. Continued use after changes are made constitutes acceptance of the updated policy.

For privacy-related enquiries, contact our team at: [email protected]. You may also refer to the FAQ for an immediate response.